Airline War

Quzi3 Q1-Delta-US Airways case & Q2-Selling my MBA Q1: ·Analysis of Deltas value creation process As a near- table religious service air ducts, Delta is configured to get passengers from almost any point A to any point B. To reach a large consequence of destinations and serve passengers with connecting flights, Delta employs a hub-and-spoke system centered on major airports. Delta offers customers service to much destinations than any global airline business with Delta and Delta Connection carrier service to 290 destinations in 46 countries. With to a greater extent than 50 new international routes added in the last category, Delta is the Statess fastest growing international Airline and is a drawing card across the Atlantic with flights to 28 trans-Atlantic destinations. To Latin America and the Caribbean, Delta offers more than 400 weekly flights to 49 destinations. To attract passengers who desire more comfort, it offers first-class or business class service. Deltas marketing attachment also allows customers to earn and redeems SkyMiles on more than 14,000 flights offered by SkyTeam and early(a) partners. Delta was a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services.

Including its SkyTeam and worldwide code-share partners, Delta offers flights to 445 worldwide destinations in 92 countries. To accommodate passengers who must change planes, it coordinates schedules and directs and transfers baggage. Customers can check in for flights, print boarding passes and check flight status at delta.com. Beginning in December of 1999 the company began exploitation the Twelve Points program to ensure the best customer service possible. Not only does Delta try to be of better service to customers, they also try to be of service to the community. Every year they donate time and money to programs involved with youth lead development, and also with youth wellness. Recently, Delta starts to provide the wireless Internet in airport terminals across the... If you want to get a full essay, order it on our website: Orderessay

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