Management is the art of getting things done by means of others. Harold Koontz Def as Management is the process of designing and maintaining an environment in which individuals, working together in groups efficiently to accomplish selected aims
Roles of a tutor ( Mintzberg)
1. Interpersonal Role - Interacting with people inside and extracurricular the Orgn
Figurehead as a symbolic head of an organisation, the manager performs routine duties of a legal nature
Leader Hiring, Training, motivating and head subordinates
Liason - Interacting with other managers outside the orgn to obtain favours and information
2. Informational Role Serving as a focal point for exchange of Information
Monitor Seeks and mystify information concerning internal and external events so as to strain understanding of the Orgn and its environment.
Disseminator Transmits information to subordinates, peers and superiors within the Organisation
Spokesperson verbalise on behalf of the Orgn and transmitting information on Orgn plans, policies and actions to outsiders.
3.

Decisional Role Makes weighty decision
Entrepreneur Initiating changes or improvements in the activities of the Orgn
Disturbance handler- Taking tuition and corrective action when Orgn faces unexpected crises
Resource all(a)ocator Distributing Orgns resources like money, time, equipment and labour
Negotiator Representing the Orgn in bargaining and negotiations with outsiders and insiders
Process of management
Managers maintain out their managerial function
Applies to any kind of Organisation
Applies to managers at all Organisational levels
Aim is to create a surplus
Concerned with productivity, implies effectiveness and efficiency
Mgt of 4 Ms in the Orgn Men, Machine, Materials & money
ENVIRONMENT|
INPUTS| | shift| | OUTPUTS|
Money
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